NCOALink (a.k.a. NCOA or National Change of Address)
Update change of address records in your list before you mail
Over 43 million Americans move each year, which contributes to
the declining accuracy of your mailing lists, and a major cause
of undeliverable-as-addressed (UAA) mail. National change of
address processing (NCOA) helps reduce UAA mail by identifying
and updating the addresses of people and businesses that have
As a NCOALink Full Service Provider licensee of the
USPS® Melissa Data will match your list against the
full USPS NCOALink® dataset of approximately 160
million records, which includes all permanent change-of-address
records filed with the USPS over the last 48 months. This data
is updated weekly from the USPS. Other providers choose to
license the limited NCOALink product, which means
they have access to change of address records filed in the last
18 months (approximately 60 million records). Only a Full
Service provider like Melissa Data can identify and update the
most change of address records in your list.
Mailing lists that are processed through the NCOALink
service meet the USPS Move Update requirement for a period of 95
days from the date of processing to qualify mailings for First
Class™ and Standard Mail® postage discounts.
SmartMover FTP allows you to automate your NCOALink workflow – ideal for high frequency or high volume users.
- Fast: Get your files processes and returned in minutes
- Easy-to-use: Simple FTP integration makes sending and receiving jobs easier than ever
- 24/7/365 availability: Access SmartMover FTP anytime, day or night
- Cost effective: No minimum charges per file or set up fees – you only pay for the actual processing
Full Name and/or Company Name; Address; City; State and 5-digit ZIP Code™.
Return Code; Move Type; Move Date; Address Error; DPBC; CRRT; and Mail Score.
Processing Acknowledgement Form
The USPS requires a completed Processing Acknowledgement Form (PAF) for each of our customers prior to providing NCOALink service. Click here to download the PAF and NCOALink usage guidelines and required text.