SmartMoverSM Cloud

U.S. and Canada National Change of Address (NCOA) Processing

SmartMover is a real-time* Cloud-based service that allows you to update the addresses of U.S. and Canada customers that have recently moved – before you mail – to reduce wasted printing and postage associated with undeliverable-as-addressed mail.

SmartMover compares your mailing list to more than 160 million address changes in the USPS® NCOALink® database, representing all permanent change-of-address records filed over the past 48 months. SmartMover can also update your list using the Canada Post database of Canadian individuals, families and businesses that have moved over the past 72 months.


  • Get current U.S. and Canadian addresses before you mail
  • Reduce costs associated with undeliverable mail
  • Qualify mailings for First-Class and Standard Mail® discounts


  • Real-time service via Cloud
  • Easily submit files without worrying about layout or formatting
  • No per-job minimums
  • Supports multiple protocols including JSON, SOAP, XML, and REST
  • Free unlimited technical support. Learn more.
  • Available as a convenient plugin for Salesforce®, Excel®, SQL Server®, and Pentaho®

Your Customers are a Moving Target

Every year, around 43 million American individuals, families and businesses move. In Canada, approximately 1.7 million move annually. Keep up with your customers by updating your mailing list with current addresses before each mailing.

SmartMover Meets the Move Update Requirement

Mailing lists processed through the SmartMover Cloud for NCOALink meet the USPS Move Update requirement for a period of 95 days from the date of processing – necessary for First-Class Mail® and all Standard Mail discounts.

Have You Completed a Processing Acknowledgement Form (PAF)?

The USPS requires a completed PAF for each of our customers prior to providing NCOALink service. Click here to download the PAF and NCOALink usage guidelines and required text.

*Melissa Data is a Full Service Provider licensee of the USPS. Melissa Data receives weekly NCOALink updates from the USPS.

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