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 How to Improve Address Quality

What are some of the best practices for improving address quality? A new guide created by a U.S. Postal Service technical committee details what direct marketers can do to improve their address quality. Here are some of the group’s suggestions.

The purpose of the guide is to find a way to reduce undeliverable-as-addressed-mail (UAA). Here are a few topics the group identifies as the best way to improve data quality and dramatically slash undeliverable-as-addressed mail (UAA).

* Mail Address Validation involves using an approved industry process or tool to validate the correctness of the address prior to submitting it to the USPS for verification. The current practice for validating mail addresses involves using only CASS Certified™ software. This is often done days, weeks, or even months before submitting the addresses for USPS verification. The lapse in time and limited application of data cleansing often results in addresses that are non-deliverable.

Best Practice: Best practices for mail validation would include implementing a just-in-time approach to validating mail addresses. This would involve CASS certified software, DPV™ and LACSLink ™ .

* Timeliness of the data includes meeting and exceeding the requirements for updating name and address files with respect to coding, address accuracy and move updating. The current practice – with the improved understanding of addressing, it has been determined that the frequency and process for performing CASS updates has increased. In addition, other tools to enable improved addressing capabilities have been developed and provided to the mailing community.

Best Practice: The best practices for data timeliness include performing address hygiene activities as close as possible to the time of mailing. Based on move update statistics, 400 to 500 of every one million names and address records can be expected to be recorded as moves. So, if the file is updated three weeks before the date of mailing, about 10,000 out of a million may require additional work to deliver. While requirements may be 90 or 180 days before mailing, mailers may be able with special efforts to do much better than this.



 


           


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