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  University Dental School Scrubs Address Database

Even higher education needs a little data scrubbing. How does a university deal with data accuracy issues?

The University of Iowa’s College of Dentistry not only cleanses its patients’ teeth – but also does some database address scrubbing as well. When a patient enters the clinic, they are asked to fill out registration cards in order to update their records. The clinic’s administrative clerks type in the patient’s personal information – and this is where Melissa Data comes in.

The dental clinic uses Melissa Data’s Address Object to clean up their database of inaccurate, incomplete and undeliverable patient addresses in real-time. Address Object builds lookup and verification capabilities in custom applications to validate and standardize addresses to USPS specifications. University of Iowa’s dental school processes about 500 transactions per day.

Using Address Object has helped the dental school cut back on returned mail – which is the primary way the clinic connects with its patients. The dental school sends reminder cards, correspondence letters, billing statements and promotional mailings to its patients.
 


           


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