Customer
Profie:
 Non-Profit
Uses Address Verification Service
Project Open Hand/Atlanta is a non-profit
organization that helps prepare, package and deliver
more than five million meals to thousands of men,
women and children living with and affected by AIDS
and other critical illnesses or disabilities.
With so much information streaming in and out – the
organization saw the need to update, validate and
cleanse its client database. That’s why the group
turned to Melissa Data for its Data Quality Web
Service.
DQWS validates and standardizes the organization’s
client information in real-time and at the point of
entry. Wayne Clavering, Project Open Hand’s director
of technology, says the service catches data entry
errors and validates its customers’ information –
extremely vital when trying to pinpoint a client’s
location.
In addition to using DQWS for verification purposes,
the group also uses the service to determine
latitude and longitude ranges for each address –
basically the distance from one location to the
next.
“We’ve been incredibly reliant on the service,”
Clavering says. “It’s a key component in all the
software we use here.”
Clavering says the most common errors he sees are
multiple addresses of the same name. Some addresses
may be the same, but located in different parts of
the city.
The organization hand delivers about 4,000 meals a
day in the greater Atlanta metro area and processes
about 200 client addresses a month. “We are
absolutely happy with the service (DQWS),” Clavering
notes.
|
|
|
