News
3
Processes For Building Data Quality Success
By
Bob Hagenau, vice president of products & corporate
development for Purisma
Although there are many processes relating to data
quality, they can generally be grouped into three
categories:
1. Analysis processes help companies understand the
current state of data quality and the root cause of
problems. Processes are needed to inspect the
content and structure of data and provide detailed
information about metadata, field formats, frequency
counts, relationships and validity. Data governance
is already being done in every organization, whether
a formal program or not, so processes are needed to
identify what practices are already in place and
where there are opportunities to improve.
2. Standardization processes help create accurate
and consistent data. Companies need processes to
establish and formalize elements such as data and
business rules definitions, issue resolution and
change management procedures, data owners,
compliance and security policies, and quality
metrics. Once data standards are established,
processes are needed to cleanse, validate, match and
link data across systems. Companies also need
processes to communicate policies, standards,
procedures, and metrics relating to data quality,
along with processes to ensure employees understand
them.
3. Control processes help ensure long-term data
quality across departments and divisions. Companies
need processes to monitor data, check quality
parameters, determine appropriate actions, and log
detected faults and resulting actions. It is
critical that control processes are implemented at
the input sources because data entry is the most
common origin of data quality problems according to
the Data Warehousing Institute.
To be successful adapting to changes in today’s
business world, companies need quality data that
provides complete and actionable insight. The key to
data quality success is building a strong foundation
uniting people and process.
---Source:
Edited excerpts from DM Review April 25, 2008
newsletter. Bob Hagenau is the vice president of
products and corporate development for Purisma, a
D&B company. Reach him at
bhagenau@purisma.com
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