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 Customer Profile

 Music School Increases Response Rate via Mailing Software

Arena Sound Music Instruction – a Falls Church, Va.-based music school – uses mailing software to clean up its customer database and promote its business to local residents. Here’s how the school is able to reduce the number of returned mail.

Arena Sound Music Instruction specializes in providing piano, voice, guitar and drum lessons in the greater Washington DC metro area. In the past, the company relied on using its mailing list to reach out to local residents and increase its response rate. But the list often contained bad addresses, which resulted in a return mail rate of 5 percent, says the school’s co-owner Kevin Glass.

So, the company turned to Melissa Data about a year ago to find a solution to its problem. The music school mails promotional postcards to the greater Washington DC area – roughly 20,000 to 40,000 pieces a month. The company started using Melissa Data’s MAILERS+4 software to correct the addresses in its mailing list and save money on postage and printing.

The software corrects addresses, adds in the right ZIP + 4® codes and identifies duplicate records in a single list or across multiple lists. The software also presorts your mailings for both automation and non-automation discounts.

So far, Glass is pleased with what MAILERS + 4 can do for the school. He says they’ve received no returned mail as a result of using the software. “We like using the software,” he notes.

Find out how MAILERS +4 can work for you.
Click here to request a free trial CD

 



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