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 Get Rich Quick: Work for the Insurance Industry

Insurance carriers are sending out mail – lots of it. According to a recently released white paper report, the insurance industry will continue to grow and use direct mail – but how much?

The white paper was written by Fouad Nader of the Adrenale Corporation, a consultancy specializing in the postal market, business and technology trends. In the report, Nader states that increases in population, household income and age are resulting in continued growth of transaction and advertising mail from the insurance industry.

Just how much will the industry grow? The report reveals that First-Class Mail to households from the insurance industry grew by more than 2.7 percent per year since 2000 (from four to five billion pieces) – at a time when total First-Class Mail declined by about 1.4 percent annually. Direct mail volume and ad spending grew faster than other correspondence and transaction letters. Standard mail to households from insurance grew by close to 5 percent per year since 1987, the report states.

Here are the report’s other findings. According to Nader:

• The substantial number of mergers and acquisitions that occurred in the insurance sector has made mailing budgets larger, more visible and ripe for rationalization and cost reduction.

• Postage price increases may have also driven financial services companies to seek additional cost-avoidance alternatives such as outsourcing, shifting mail from priority to economy categories, reducing the weight of statements to save on the second-ounce rate and using more work-sharing incentives such as pre-automating, pre-sorting or downstream entry.

• Decline of mail volume due to electronic alternatives – such as Internet-based applications, e-policies, e-bill presentments and payments – has not happened. Mail volumes from these industries continued to grow.

• Long-standing drivers of mail, such as households, population, income growth, etc. appear still to be valid, although some relationships are not as strong as they were historically. For example, the number of households still tends to be correlated with mail growth. Continued population and income growth has had a positive effect on the major mail streams. Also, as households become wealthier, they tend to spend more on services and acquire account relationships that generate bills, statements, customer acquisition, advertising and relationship mail.

 


Melissa Data


 
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