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 Warning: Ignoring These Navigation Rules Will Result in Depression of Sales
   By Craig Huey

I rarely use navigation choices in a direct marketing website. Sometimes I will allow a navigation choice at the end of the text if I feel a significant percentage of the audience needs additional information or verification. If this is the case, then I will provide a link that will offer additional in-depth sales copy.

An exception to the rule of “no navigation choices”
The technical term for this option is a “hypertext link.” It should lead to optional information that isn't necessary for your sales presentation, but is there for those who want to read more about your product or service.

6 rules to follow when using hypertext links on your direct marketing website:

1) The link must help, not distract from, the sales process. Ask yourself if it is absolutely necessary before adding it to your copy.

2) All hypertext links need to be in blue. Your prospects expect that and it's what they identify with.

3) Underscore all hypertext links.

4) Ensure that after people have clicked to the link you provided, they can easily get back to your site and to the same page and spot they were at before they clicked through.

5) Ensure that once they return to the sales copy they were reading, the hypertext link turns purple so they remember that they already clicked on it.

6) Be consistent. Make sure all the links you are sending people to are consistent with no variation from the above. A lack of consistency will result in confusion, loss of opportunities and potential loss in sales.

Go to your website and check all of your hypertext links. Do they follow these rules? If not, you're most likely losing your prospects' interest and potential sales


- By Craig Huey (www.infomatbiz.com)

 
Melissa Data


 
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