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Dedupe Your Mailing - Green marketing

Picture this. You walk out to your mail box and discover you’ve received four solicitations from your favorite charity -- one addressed using your full name; one addressed using your initials; one addressed to your spouse; and one addressed to your entire family. Why are they wasting my donation on multiple solicitations you wonder?

While receiving duplicate mailings annoys recipients, the problems it causes sending organizations are even more significant. Especially considering the average customer database contains 10 percent duplicate records. Maintaining that level of duplicate records costs companies money, reduces response rates and hurts marketing efficiency.

One way to tackle duplicate records is to provide customer incentives, such as a discount on their next purchase, for notifying the company of duplicate mailings they have received. 

In addition, there are easy-to-use merge/purge software programs available, as well as data hygiene services, which can quickly dedupe your mailing list – or multiple lists. And you can dictate the type of matches you’d like to find in your database from names, addresses and city/state/ZIP structures to telephone numbers, customer numbers or email addresses.

Here are 9 other steps you can implement to green your mailings – reducing waste, while improving deliverability, effectiveness and response.