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MAILERS+4 Frequently Asked Questions

We have several categories to choose from concerning all aspects of MAILERS+4. From the very basic of questions to the more complex in nature, you'll most likely find what you need here. Check back often since we are always adding new FAQ's.

Address Check
    1.1   I ran address check and printed my CASS certificate a week ago, can I still mail it this week?
    1.2   I want to export my file to Microsoft Word...what do I need to get a barcode?
    1.3   I have a Delivery Point Field formatted but there is no data in it. Why?
    1.4   How can I find out what kind of address errors I have?
    1.5   Do all the pieces in my list have to be CASS certified?
    1.6   What is indexing in address check?
    1.7   Can MAILERS+4 Walk Sequence certify my mailing list?
    1.8   What is the LACS count in Address Check?
    1.9   What is "Split List" in the address check results?
    1.10 When I run my file through the Address Check it changed one of my addresses to a
            completely different address. Why?

    1.11 Why will Address Check validate and address line information to ZIP Code 12345?
    1.12 What is DPV?
    1.13 What does the value of "W" mean in the Address Error field in Address Check?
    1.14 What is the Combine range and Address field option in Address Check?
    1.15 How do I enable Address Check to recognize non-standard suffixes abbreviations?
    1.16 How do I know if my records were verified by DPV option?
    1.17 What is the EWS file?
    1.18 I do not have ZIP Codes in my database; can I still process my file in MAILERS+4?
    1.19 What fields are required to run address check in MAILERS+4?


Duplicate Check

    1.1 What is the “Key Field” option when checking for duplicates?
    1.2 What is the “Keep Record Lowest, Highest option?
    1.3 How many lists can I check for duplicates at one time?
    1.4 After running Duplicate Check how do I remove the duplicates from my list?


Formatting

    1.1 When I import my ASCII file into a dbase header, the data looks split between the fields?
    1.2  During database modify I accidentally deleted a field in my list how can I get it back?
    1.3 What can I do to make sure that MAILERS+4 will not hurt my data?
    1.4 When I go to DATABASE, APPEND the screen is blank?
    1.5 What is the COPY function for in Format Fields?


Installation
    1.1 MAILERS+4 ODBC Start Up Message?
    1.2 I have installed the program. Now what?
    1.3 How do I install the MAILERS+4 CD?
    1.4 Do I have to uninstall the previous version of MAILERS+4 to install the new update?
    1.5 Can I make sure that my templates are not erased when I do an install with my new update?


Mail Merge
    1.1 The option to select a specific tray of my presort to print to is unavailable?
    1.2 Why won't MAIL Merge run on my standard version of MAILERS+4?
    1.3 How can I get both graphics and text on the same line?
    1.4 How can I use my .doc file from word in mail merge?



Miscellaneous Functions

    1.1  After pulling my data into MAILERS+4 some of my ZIP Codes have only zeros in them?
    1.2  What are your system requirements for MAILERS+4?
    1.3  What file types can MAILERS+4 open?
    1.4  What is the .ms4 file?
    1.5  Why is there no dash in between my 5 digit ZIP Code and plus 4?
    1.6  How do I delete duplicate records in MAILERS+4 from my Access Database?
    1.7  When I get to the Summary Tab  MAILERS+4 says "Endorsement Line is not Defined"
    1.8  How can I insert a new field into my database?
    1.9  How  do I permanently delete records out of my list?
    1.10 How do I determine the number of pieces I have for each SCF in my list?
    1.11 How do I unmark records that are marked for deletion?
    1.12 What is ACS?
    1.13 How do you parse a City/State/Zip field?


Presort
    1.1   Why am I NOT qualifying for "Enhanced Carrier Route Automation"?
    1.2   How do I get "Enhanced Carrier Route" rates?
    1.3   How do I know if my rates are correct?
    1.4   What are residual pieces?
    1.5   How do I get a destination discount on my postage statement?
    1.6   How do I exclude leading zeros from tray and package numbers on my address labels?
    1.7   How can I have Presort save the changes I made in the Customize and Destinations screens?
    1.8   How can I export my mailing list in presorted order?
    1.9   How do I choose the payment option I want on my postage statement?
    1.10 Which Bulk Mail presorts does MAILERS+4 support?
    1.11 I have my city, state and ZIP code all in one field, however when I presort my list it tells me
           “ZIP code is not defined?

    1.12 What payment options and rate types does MAILERS+4 support?
    1.13 How do I qualify for “In County” rates for my periodical mailings?



Print
    1.1   The words are overlapping on my postage statement, or CASS certificate?
    1.2   While I print my labels  they are in the order of my original list not in the presorted order?
    1.3   My printer is not putting a barcode on my labels?
    1.4   When I go to print my qualification report, it gives me a "percent 1' error?
    1.5   What reports do I need to bring to the Post Office with my mailing?
    1.6   When I go through the print routine and I get to the summary tab, MAILERS+4 tells me I am
            working on a empty data file?

    1.7   When I get to the Summary Tab under List/Print Labels/Address Labels MAILERS+4 says
            "Endorsement Line is not Defined"

    1.8   What is a separator label?"
    1.9   How do I create my own address label in MAILERS+4?"
    1.10 How do I start where I left off in my print job?
    1.11 Can I print my CASS Form or Postage Statement to a file?


Records/ZIPs in a Radius

    1.1 On the top of the Records in a Radius results screen, what does “In List” and “Processed”
          refer to for the Total Records?
    1.2 What fields are needed to run Records in a Radius?
    1.3 What’s the difference between Records in a Radius and ZIPs in a Radius?


Smart Mover

    1.1 What is NCOAlink?
    1.2 Will Smart Mover override my old data? Can the new addresses be outputted to another field?
    1.3 Do I need to run address check before running Smart Mover?
    1.4 What if I just want to know if any moves have taken place without updating my file?

 

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